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  Public Service walk-up windows are at conveniently located City facilities
Public Service walk-up windows are at
conveniently located City facilities
   

The Public Service Division is the City of Sunrise's utility billing operation, responsible for serving more than 60,000 utility accounts and more than 200,000 residents in the communities of Sunrise, Davie, Lauderhill, Southwest Ranches, Tamarac, Weston and unincorporated Broward County.

Our staff is dedicated to ensuring that you are treated fairly and professionally as a customer of the City of Sunrise utility systems.

Depending on the services you receive from Sunrise, your monthly utility statement may include charges for water, wastewater (sewer), natural gas, garbage collection, recycling, cable TV and/or stormwater maintenance. Should you have any questions regarding your billing or your service, please do not hesitate to contact us.


Customer Service Locations & Business Hours
The Public Service Division staffs walk-up customer service centers at three locations within Sunrise:

Public Service/ Utility Billing - City Hall
10770 West Oakland Park Boulevard
Sunrise, FL 33351
Phone: (954) 746-3232
Fax: (954) 572-2479
PublicService@sunrisefl.gov
Lobby Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Customer Service Phone Lines: Monday through Friday, 9:00 a.m. to 5:00 p.m.

Public Service/ Utility Billing - Village Civic Center
6800 Sunset Strip
Sunrise, FL 33313
Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. 

Public Service/ Utility Billing - New River Civic Center
60 Weston Road
Sunrise, FL 33326
Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. 

Payment Addresses
Utility payments may be mailed to either of the following addresses:

City of Sunrise Public Service
P.O. Box 31432
Tampa, FL 33631-3432

City of Sunrise Public Service
10770 West Oakland Park Boulevard
Sunrise, FL 33351-6899

Additional Contact Information

Gas Leak/Gas Odor 911
Customer Service
(Monday through Friday, 9:00 a.m. to 5:00 p.m.)
(954) 746-3232
After-Hours Customer Service
Water and Gas Reconnections and Emergencies
(Monday through Friday, 5:00 p.m. to 11:30 p.m.)
(954) 888-6087
After-Hours Emergencies
Water and Gas Service (Late nights and weekends)
(954) 746-3500
Sunshine State One-Call of Florida
Underground utility location service
(800) 432-4770

Do you have a question or problem we can help with? Submit a Citizen Service Request.

Last updated: 8/1/2014 11:04:11 AM